Recently, Facebook ad accounts and their Business Manager (BM) platforms have frequently become targets of unauthorized transactions and illegal use, with increasing security threats. Therefore, it is crucial to strengthen the security protection of business assets. To help you better prevent these risks, we will share some essential preventative measures.
Understanding How Hackers Break into FB Accounts
Understanding the tactics hackers use is the first step in protecting your account. Here are some common techniques used by hackers:
- Phishing Scams Hackers might send spam emails disguised as official websites like Facebook, Amazon, or PayPal. These emails direct you to a fake website that appears legitimate, where they can steal your login information.
- Email Attachments Another common method is through emails with malicious attachments, often disguised as “invoices” for items you never purchased. Once you open the file, the malware executes and steals your information.
- Data Breaches If you use the same Facebook email and password across multiple platforms, your login information may have been compromised elsewhere and sold. Hackers use automated tools to test email/password combinations to find valid logins on other sites, like Facebook.
How to Protect Your Account
To protect your account, we’ve compiled some tips and recommendations. Advertisers should carefully review these to avoid unnecessary losses due to negligence.
- Enable Two-Factor Authentication (2FA) Enabling two-factor authentication is one of the simplest and most effective methods you can use. We strongly recommend that you and your agencies or clients enable 2FA. It provides an extra layer of security to your account, preventing unauthorized access.

If you haven’t set up 2FA yet, please visit the following URL for detailed steps:
How to Enable 2FA on Facebook
- Password Protection Choose a unique and complex password for your account and keep it secure to avoid leaks. Ensure the password includes numbers, letters, and punctuation marks, and is at least 6 characters long. Avoid using the same password for other sites or applications to reduce the risk of account compromise.
- Avoid Purchasing and Using Accounts Sold by Others Do not buy or use Facebook accounts and BM assets sold by others. If discovered, the purchased accounts will be immediately banned, posing risks of information leaks and fund theft. Additionally, tracking the original owner of the purchased account can be difficult, making it hard to manage and control security risks effectively.
Important Notice: If your purchased Facebook account is banned for policy violations, other accounts associated with it will also be unusable. You cannot create new accounts to post similar content, as this will lead to new accounts being restricted. This affects your ad campaigns and could result in more accounts being banned.
Therefore, to safeguard your rights and the stability of your advertising business, advertisers should refuse to buy personal accounts or BM assets and register and manage their Facebook ad accounts through legitimate channels.
- Private Browsing and Logging Out After using Facebook on public computers or other people’s devices, make sure to log out and close the browser. Do not select “Remember Me” to prevent the account from staying logged in after closing the browser.
- Secure Email Accounts Ensure the email address associated with your Facebook account is secure. Anyone who can access your email can also access your Facebook account. Set different and complex passwords for all your email accounts to significantly reduce the risk of future account compromises.
- Log In on Facebook.com Pages Always log in from legitimate Facebook pages (facebook.com domain). Do not click unfamiliar links or run executable files (like those ending in .exe) unknowingly. If you find anything suspicious, log in directly at www.facebook.com.
- Run Antivirus Software If your computer is infected with a virus or malware, run antivirus software to remove it. These harmful programs can steal your account information or perform unauthorized actions. Regularly update antivirus software and run full scans to ensure your information’s security.
- Remove Unnecessary Admin Access Reduce account security risks by avoiding granting access to unnecessary personnel. The more people who can access your account, the higher the chance of unauthorized hacking. If temporary authorization is necessary, revoke access immediately after the task is completed to ensure account security.

For users who have already experienced unauthorized transactions or scams, it is recommended to immediately organize relevant information and report the issue through the following methods:
- Visit the Facebook Help Center to submit a report.
- Contact your agency to explain the situation and seek further support and solutions.
By implementing these security measures, you can effectively safeguard your Facebook ad account against unauthorized access and ensure the integrity of your business operations.